At Zesa, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information while ensuring that your experience with our platform is secure and transparent. By using Zesa, you agree to the practices described in this policy.
1. Information We Collect
To provide you with the best experience, we collect the following types of information:
- Personal Information
- Name, email address, phone number, and profile details (photos, bio, preferences).
- Payment details for purchases via UPI or other payment gateways.
- Usage Data
- Information about how you use the app, such as interactions, messages, and preferences.
- Device data, including IP address, browser type, and operating system.
- Location Data
- With your consent, we may collect location data to enhance matchmaking and user experience.
2. How We Use Your Information
Your data is used for:
- Personalized Matchmaking: Providing better suggestions based on your preferences.
- Account Management: Ensuring smooth registration, profile updates, and account security.
- Improvement of Services: Analyzing user behavior to enhance app features and functionality.
- Payments and Transactions: Facilitating secure and seamless purchases.
- Communication: Sending notifications about matches, updates, promotions, or support-related messages.
3. How We Protect Your Information
Zesa employs advanced security measures to safeguard your data:
- Encryption: All personal and financial data are encrypted for secure transmission.
- Access Control: Restricted access to sensitive data, ensuring only authorized personnel can access it.
- Regular Audits: Periodic reviews of our systems to maintain the highest security standards.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data in the following cases:
- With Your Consent: If you choose to share your data with a third party for additional services.
- Legal Requirements: When required by law to comply with legal obligations.
- Service Providers: With trusted partners to process payments, improve services, or prevent fraud.
5. Your Choices and Rights
- Access and Update: You can view and update your personal data anytime through your profile settings.
- Delete Account: Request deletion of your account and associated data via the app or support team.
- Opt-Out: You can opt out of promotional communications by updating your preferences in the app settings.
6. Cookies and Tracking Technologies
We use cookies to improve user experience, such as:
- Session Cookies: For seamless navigation and login sessions.
- Analytics Cookies: To understand user behavior and enhance features.
You can manage or disable cookies through your device settings.
7. Children's Privacy
Zesa is intended for users aged 18 and above. We do not knowingly collect data from children under 18. If we become aware of such data, it will be deleted immediately.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. We recommend checking this page regularly for updates.
9. Contact Us
For questions or concerns regarding your privacy, please reach out to us:
- ? Email: [email protected]
- ? Phone: +91-911-696-8186
Your Trust Matters
At Zesa, we are committed to creating a safe and enjoyable platform for you. Your privacy is not just our priority—it’s our promise.
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